VA Releases Interim Report on Wait Times

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The results from the interim report by the Department of Veterans Affairs Office of the Inspector General provide a troubled look into what has been confirmed to be systemic failure related to inappropriate scheduling practices within the VA Health Care System.

The report confirms use of a second patient waiting list by the Phoenix VA Health Care System, and indicates that this practice was not unique to that medical center. A final report, expected in August, will provide more details on the impact these delays had on veterans’ health.

Prior to his resignation, former Secretary Eric Shinseki addressed the report findings saying VA would be enforcing accountability for those responsible for manipulation of wait time data. He added that he is in the process of firing senior VA leaders in Phoenix.

Additionally, Shinseki directed the VA to remove veterans’ wait times as a means for evaluating employee performance. Shinseki also stated that VA leadership will not receive performance awards this year.

DAV National Commander Joseph W. Johnston acknowledged that these actions are good first steps to addressing these serious allegations, but said that there is much more work to be done.

“While this crisis is deeply disturbing, we hope the issues uncovered serve as a wakeup call to focus America’s attention on the need to fulfill the sacred promises made to the men and women who so honorably served our country,” said Johnston.”

Read the rest of Commander Johnston’s statement here.

See the interim Inspector General’s Interim Report here.

  • rickschramm .

    Really??? It has been confirmed as a “Systemic Problem”???

    Here is a comment from the DAV moderator, “We don’t believe it is a
    “systemic” problem and a lot of that has to do with VAMC’s with a
    higher than average veteran population as well as 50% increase in new patients
    entering the system and only 9% increase in new doctors able to see them.”

    I think you folks need to get your act together. First you don’t believe it is a
    “Systemic problem”. I have over 40 years in the medical field and a
    degree from the George Washington School of Medicine and I bring with me the
    back ground of a hospital administrator. I have observed these problems with
    the VAMCs for well over 10 years. I have no idea where you get your
    information, who you get it from, or who in your organization is qualified to
    make statements concerning health care. So far I am not impressed.

    The reason the VA can’t bring in doctors is no US trained medical doctor wants to work for
    the VA because of it’s reputation, low pay, and second rate ancillary services.
    In fact the VA is recruiting foreign doctors by offering them residencies and a
    chance to become an American citizen. Many of these doctors have a low opinion
    of American servicemen and think they are just a bunch of freeloading, drug seeking,
    excuses for human beings. I have seen this first hand.

    If the DAV would get off of their high horse and come down to the deck plate level and listen to the
    problems that are occurring in the VA system I think they would be doing everyone
    including themselves a big favor. I was very disappointed in Mr. Johnson’s
    leadership during this recent VA embarrassment. He should have joined with
    others in demanding that Secretary Shinseki be removed. As a army officer he
    knows what would have happened had this occurred on a military base, in fact it
    did just occur at Fort Bragg after the deaths of 2 soldiers recently. The chief
    of the hospital was booted and 3 of his closest senior level administrators were
    suspended, immediately. These issues with the VA are nothing new and have been
    documented for a long time. I want to see less talk and more action on the part
    of the DAV.

  • rickschramm .

    Really??? It has been confirmed as a “Systemic Problem”???

    Here is a comment from the DAV moderator, “We don’t believe it is a “systemic” problem
    and a lot of that has to do with VAMC’s with a higher than average veteran
    population as well as 50% increase in new patients entering the system and only
    9% increase in new doctors able to see them.”

    I think you folks need to get your act together. First you don’t believe it is a “Systemic
    problem”. I have over 40 years in the medical field and a degree from the
    George Washington School of Medicine and I bring with me the back ground of a
    hospital administrator. I have observed these problems with the VAMCs for well
    over 10 years. I have no idea where you get your information, who you get it
    from, or who in your organization is qualified to make statements concerning health
    care. So far I am not impressed.

    The reason the VA can’t bring in doctors is no US trained medical doctor wants to work for the VA because of it’s
    reputation, low pay, and second rate ancillary services. In fact the VA is
    recruiting foreign doctors by offering them residencies and a chance to become
    an American citizen. Many of these doctors have a low opinion of American
    servicemen and think they are just a bunch of freeloading, drug seeking, excuses
    for human beings. I have seen this first hand.

    If the DAV would get off of their high horse and come down to the deck plate level and listen to the problems that are
    occurring in the VA system I think they would be doing everyone including
    themselves a big favor. I was very disappointed in Mr. Johnson’s leadership
    during this recent VA embarrassment. He should have joined with others in
    demanding that Secretary Shinseki be removed. As a army officer he knows what
    would have happened had this occurred on a military base, in fact it did just
    occur at Fort Bragg after the deaths of 2 soldiers recently. The chief of the
    hospital was booted and 3 of his closest senior level administrators were
    suspended, immediately. These issues with the VA are nothing new and have been
    documented for a long time. I want to see less talk and more action on the part
    of the DAV.

  • rickschramm .

    Now I posted this same comment below yesterday and it wasn’t here today… Are you removing them???